Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation message with tracking details.

Please note that during high-demand periods, promotions, or holidays, processing times may take slightly longer.

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Delivery Time

After your order has been processed and shipped, delivery typically takes 7–9 business days.

Estimated total delivery time:
8–12 business days (processing + shipping).

Delivery times may vary depending on:

• Your location within South Africa
• Courier delays
• Weather or operational disruptions

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Shipping Locations

We currently ship within South Africa only.

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Order Tracking

Once your order has been shipped, you will receive a tracking number that allows you to monitor your delivery progress.

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Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

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Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in tracking your package with the courier.

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Contact

If you have any questions regarding shipping, please contact us:

Email: clogaura23@gmail.com